Delivery Dispatch Assistant
Suggests delivery routes and loads and sends customers ETA updates.
Logistics & Ports · Operations
Illustrative example build, not a client case study.
Dispatch is planned by experience, vehicles run half-empty and customers call to ask where their delivery is.
Technology
- Route optimisation (Python)
- Google Maps API
- WhatsApp Business API
- Power BI
- 1
Gather the orders
Orders, addresses and vehicle capacities are collected each morning.
- 2
Plan the routes
Routes and loads are suggested to reduce distance and fill vehicles.
- 3
Update customers
Customers receive WhatsApp updates with estimated arrival times.
- 4
Review performance
On-time delivery and cost per drop are tracked daily.
Designed to deliver
- Fewer kilometres per delivery
- Fewer "where is my order" calls
- Better on-time performance
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