Government File Tracking Assistant
Tracks file movement, sends reminders and summarises pending cases.
Government & Public Sector · Operations
Illustrative example build, not a client case study.
Files move between offices without visibility, and citizens wait without knowing the status.
Technology
- SharePoint Lists / Google Sheets
- Power Automate / n8n
- Azure OpenAI
- Power BI
- 1
Register each file
Every file is registered with a reference, subject and owner.
- 2
Track movement
Each transfer is recorded with dates and the receiving desk.
- 3
Remind and escalate
Reminders are sent when files exceed agreed timelines.
- 4
Summarise backlog
Managers receive a summary of pending files by office and age.
Designed to deliver
- Clear visibility of every file
- Shorter processing times
- Accountability across offices
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