Policy & product knowledge assistant
A secure assistant over circulars, product sheets and SOPs that answers staff questions with source references.
The challenge
Branch staff search long circulars and product manuals to answer customer questions.
How AI helps
A secure assistant over circulars, product sheets and SOPs that answers staff questions with source references.
Benefits
- Quicker, more accurate answers
- Less dependency on head office
- Faster onboarding of new staff
Effort
Project
A focused project: typically 2–8 weeks from discovery to a working solution.
AI capability
Knowledge Assistants
Ask questions of your own policies, manuals and documents.
How we build solutions like this
Solution showcase
Customer FAQ Knowledge Bot
Answers customer questions from product and policy documents, around the clock.
Solution showcase
Department Prompt Library Portal
A searchable, department-wise prompt library with examples, built in SharePoint.
Solution showcase
HR Policy Assistant
A Microsoft Teams assistant that answers employee questions from the HR handbook, with references.
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Want this in your organization?
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